Q. Are you Charging anything Extra for Christmas ?
A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.
Q. Are you a licenced company?
A. Yes. We are licenced by the public carriage office under Licence Number: 0092790101
Q. Is your service available day and night?
A. Yes. We operate 24 hours 7 days a week, all through the year.
Q. Are your prices fixed?
A. Yes. The prices are fixed for pre booked transfers. But if there are any additional drop offs, pickups or diversions there will be additional charges.
Q. Will I incur any extra charges if my plane is delayed or cancelled by the airline?
A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.
Q. What happens after I have made an online booking?
A. We will review your request and send you an email confirming the booking with a booking confirmation number.
Q. We have childen travelling with us, can you provide child/infant seats?
A. Yes. Please tell us the ages of the children and we can provide 1 child/infant/Booster seat free of charge per transfer and 2nd will be Extra £5 and we can provide Maximum 1 Baby and 1 Booster . (No Baby Seat for Saloon or Estate Cars).
Q. How do I find my driver at the airport?
A. Our driver will wait in the arrival hall with your name card usually by the airport information desk.
Q. Can I smoke in the car?
A. No. We operate a strict no smoking policy in all our vehicles.
Q. Will I be sharing with anyone else?
A. No. We do not operate a shared taxi service.
Q. What do I do if I can't locate my driver?
A. Please call us 020 3002 9029 or +4420 3002 9029 and our admin team will help you find your driver in the terminal.
Q. Is gratuity included in the price?
A. No. It is at the passengers discretion.
You can always chat with us via our live chat option .Our friendly and trained staff will help you through the process or you can do it directly through our booking page.
You can make your reservation (or take quotation) over the phone.
* If you are calling from outside UK please dial: 004420 3002 9029
Just enjoy your flight, we monitor flights for your convenience and in case of any delays we adapt according to situation, without any extra charge or waiting time charge to you.
Our friendly and professionally trained driver will receive you inside airport. All our vehicles are licensed and insured to carry private hire jobs. We meet you inside the airport with a sign having your name on it.
We will make sure that your airport transfer with us ends with a happy memory. We provide you with a comfortable and luxury “door to door” service with a fraction of a price.